FAQs
1. What security services does Valuetouch Security Limited offer?
Valuetouch Security Limited provides professional manned guarding, event security, CCTV installation and monitoring, access control systems, fire fighting services, private investigations, and security risk consultancy across Kenya.
2. Are your security guards trained and licensed?
Yes. All our security guards undergo strict vetting, a two-week intensive training program, and annual recertification. Our officers are trained in access control, incident response, customer service, and emergency handling.
3. Do you offer security services outside Nairobi?
Yes. While we are based in Nairobi, we offer security services in Kiambu, Ngong, and other parts of Kenya, depending on client requirements.
4. Can you customize security solutions for my business or home?
Absolutely. We specialize in tailor-made security solutions based on your risk profile, location, and budget — whether for residential, commercial, or institutional security needs.
5. Do you provide CCTV installation for homes and businesses?
Yes. We install, maintain, and support CCTV surveillance systems for homes, offices, shops, warehouses, and institutions using modern, scalable technology.
6. What types of access control systems do you offer?
We provide:
- Biometric access control
- Card-based systems
- Visitor management systems
- Mobile and smart access solutions
All systems are customized to enhance security while maintaining operational efficiency.
7. Do you offer event security services?
Yes. We provide professional event security services in Kenya, including access management, crowd control, and risk mitigation for private, corporate, and public events.
8. How do you ensure quality and accountability?
We conduct routine random checks, supervisor inspections, and management audits. Our operations team continuously monitors performance to maintain high service standards.
9. Do you offer fire safety services?
Yes. Our fire safety services include:
- Supply and installation of fire equipment
- Maintenance and servicing
- Fire and safety training
- Fire risk surveys and recommendations
10. How can I request a quote?
You can request a quote by calling us, emailing us, or filling out the Request a Quote form on our website. We offer free consultations and security assessments.
